Last Updated on: 01/08/2025

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Axience (“we”, “our”, “us”) is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and share personal data in connection with our website, services, and business operations.

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By using our website, communicating with us, or engaging our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

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1. Scope

This Policy applies to:

• Visitors to our website

• Representatives of our clients, suppliers, and business partners

• Individuals whose personal data we process in the course of our research, advisory, and consulting activities

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It does not apply to our employees, contractors, or job applicants, who are subject to separate internal policies.

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2. Information We Collect

We may collect the following categories of personal data:

a. Information you provide directly

• Name, job title, company name, and contact details

• Information shared during meetings, events, or correspondence

• Preferences regarding our services and communications

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b. Information collected automatically

• IP address, browser type, device identifiers, operating system, and general location

• Website usage data, including pages visited, access times, and referral sources

• Cookies and similar technologies (see Section 6)

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c. Information from third parties

• Publicly available business contact details

• Professional references or introductions from partners or networks

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3. How We Use Your Information

We process personal data for purposes such as:

• Responding to inquiries and requests

• Delivering consulting, research, and advisory engagements

• Sending publications, insights, and event invitations (where permitted)

• Conducting analytics to improve our services and website

• Fulfilling legal, regulatory, or contractual requirements

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4. Legal Grounds for Processing

We process personal data where at least one of the following applies:

• To perform an agreement or take steps at your request before entering into one

• To pursue our legitimate business interests in providing and improving services

• With your consent, where required

• To comply with applicable laws and regulations

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5. Sharing of Information

We may share personal data with:

• Axience offices, affiliates, and subsidiaries under equivalent privacy safeguards

• Trusted service providers for IT, hosting, analytics, marketing, and administration

• Professional advisers, including legal and accounting firms, bound by confidentiality

• Regulatory bodies or authorities, if required by law

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We do not sell personal data to third parties.

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6. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

• Ensure website functionality and security

• Understand usage patterns and improve user experience

• Customise content and communications

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You may control or disable cookies through your browser settings. Some features may not function properly without cookies.

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7. Data Transfers

Where personal data is transferred across borders, we take reasonable steps to ensure that it is handled securely and in accordance with this Policy.

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8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required for business, legal, or compliance purposes. When no longer needed, data will be securely deleted or anonymised.

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9. Data Security

We implement appropriate technical, administrative, and organisational measures to safeguard personal data from loss, misuse, or unauthorized access. While we take precautions, no system or transmission method is completely secure.

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10. Your Rights

Depending on your location, you may have certain rights, such as:

• Accessing the personal data we hold about you

• Requesting correction or deletion

• Objecting to certain processing activities

• Withdrawing consent (where applicable)

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We will respond to all valid requests in accordance with applicable law.

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11. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

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12. Updates to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

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13. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal data, please contact us:

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Privacy Contact
📧 info@axience.com
📞 +91 (0)22 4278 878
📍 K Raheja Prime, First Floor, Andheri (E), Mumbai - India PO Box: 400059